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  • General Terms and Conditions >

    Company Statement

    “It’s All About Etiquette” is a modern day etiquette and protocol consultancy located in Scottsdale, Arizona. Our business is to offer etiquette training in workshops to children, pre-teens and teens.

    Program And Course Availability

    “It’s All About Etiquette” reserves the right to modify the assortment of their etiquette courses and other programs and sessions including dates, times, availabilities and prices. “It’s All About Etiquette” also reserves the right to inform the consumer about the above modifications.

    In the case of prolonged unavailability of a class, “It’s All About Etiquette” will propose to the consumer an equivalent substitute course or the total reimbursement of the original course.

    Course Dates and Times

    The etiquette and other course schedules are planned in advance and may be communicated on demand via email or telephone. They are also available on “It’s All About Etiquette’s” website. “It’s All About Etiquette” reserves the right to modify the course schedules and places at any time. In case of complete cancellation of a course, paid by the perspective attendee, we commit ourselves to reimbursing the direct course fee for the course, or to rescheduling the course to a later date.


    Prices are effective at the time of booking by the course participant.


    All course fees must be received before the course starts.

    The accepted method of payment includes: credit/debit cards (via Pay Pal) at least four weeks prior to the course. Please call if you have questions regarding payment 480 -510- 6346 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..


    “It’s All About Etiquette” maintains Business Liability Insurance.

    Each course participant will be regarded as carrying his or her own risk for personal injury or loss of property during the course.

    “It’s All About Etiquette” is in no way responsible for any claims concerning insurance.


    At It's All About Etiquette we take privacy very seriously. Our website is secured with SSL (secure socket layer) technology to encrypt your personal data. After your information is sent to us from this form, it is printed out for insurance purposes then deleted off the receiving workstation. After the class you've purchased is completed, the physical printout is shredded. The only server that retains any of your information is at Paypal after you make a payment. We do not sell or give your information to anyone for any reason.

  • Cancellation and Reimbursement Conditions >

    “It’s All About Etiquette” Course Cancellation

    If a student is unable to attend one or more of the instruction days, during the four week course, no refund will be provided for that absence.

    We are committed to our clients and our best efforts are always made to ensure that course programs run as scheduled. We reserve the right to modify or cancel a course at any time. A refund will be issued for the direct course fees paid or, where possible, a transfer to another course.

    For group sessions equaling two days or less, cancellations made more than or equal to four-weeks prior will be refunded at 70% of the total registration fee.

    No refunds for group sessions equaling two days or less will be issued for cancellations made less than four weeks before the start of a course.

    For group sessions equaling three days or more, cancellations made more than or equal to four-weeks prior will be refunded at 70% of the total registration fee.

    No refunds on group sessions equaling three days or more will be issued for cancellations made less than four-weeks before the start of a course.

    “It’s All About Etiquette”, reserves the right to refuse admission to any student or to dismiss any student in the event of poor behavior or unsatisfactory attendance. The balance of prorated fees paid for the remaining course will be refunded within 30 days. Poor behavior can be defined as any disruption of a class or classes as a result of the student’s behavior during the course of instruction. It is the sole discretion of the instructor, as to how many warnings the student is provided by the instructor before the student is dismissed for said behavior. It is extremely important to maintain the appropriate learning environment for the class as a whole during the entire course of the instruction.

    Enroll A Sibling Or Friend Class Credit

    Credit for enrolling a sibling(s) and/or friend(s) will be issued on the first day of class, after the enrollee(s) has signed in on the on-site class roster.  Credit will be in the form of check/credit card.

    Cancellations must be received in writing by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or fax at 480-272-9974.

  • Terms and Conditions For Retail Products >

    We hope you are completely satisfied with your retail purchase. We are sorry, there will be no refunds for retail purchases. Please note that shipping, handling, customs, duties and sales tax charges are not refundable.

    Mis-ships, Missing Items, Damaged Items

    Please inform us within 3 business days of delivery if there are any problems with your order. We reserve the right to refuse replacement or refund of these items if we are not notified within this timeframe. “It’s All About Etiquette” does not warrant the effectiveness of any products offered and is not responsible for any injury or damage that may result from the purchase of its products.

  • Website Terms and Conditions >

    The terms “It’s All About Etiquette” or “we” or “us” refers to the owner of the website whose is located in Scottsdale, Arizona. The terms “you”, “client”, “participant”, “attendee” or “consumer” refers to the viewer or user of this website.

    The use of this website is subject to the following terms of use:

    The content of the pages of this website is for your general information and use only. It is subject to change without notice.

    Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

    Your use of any information or materials on this website is entirely at your own risk, for which we will not be liable. It will be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

    This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

    You may not create a link to this website from another website or document without “It’s All About Etiquette’s” prior written consent.

    Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.

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